Terms & Conditions

Overview

This website is operated by My Store. Throughout the site, the terms "we", "us" and "our" refer to My Store. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions. If you do not agree to all of the terms of this agreement, please do not use our site or services.

Eligibility

By agreeing to these terms, you confirm that you are at least the age of majority in your country or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

Orders and acceptance

Placing an order is an offer to buy. We reserve the right to refuse or cancel any order for any reason, including limits on quantities purchased per person or per order, suspected fraud, or errors in product or pricing information. If we cancel an order that has already been paid for, we will issue a full refund to the original payment method.

Pricing and payment

All prices are listed in Pakistani Rupees (PKR) and include or exclude taxes as indicated at checkout. Prices and product availability are subject to change without notice. Payment must be received in full before an order is dispatched, unless a cash-on-delivery option is offered and selected at checkout.

Products and descriptions

We do our best to display product colours, images, and descriptions as accurately as possible, but we cannot guarantee that your screen will display them accurately. All products are subject to availability, and we reserve the right to discontinue any product at any time.

Shipping and delivery

Delivery timelines shown at checkout are estimates and are not guaranteed. Risk of loss passes to you once the order is handed to the carrier. Any customs duties, import taxes, or additional charges for international orders are your responsibility. Please see our shipping policy for full details.

Returns, exchanges and refunds

Returns and refunds are handled in line with our refund policy, which forms part of these terms. Items must generally be returned unused and in their original packaging within the stated return window, with proof of purchase.

Accuracy of information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Prohibited uses

You are prohibited from using the site or its content for any unlawful purpose, to infringe our intellectual property rights or those of others, to submit false or misleading information, to upload viruses or malicious code, to collect personal information about other users, or to interfere with the security features of the site.

Intellectual property

All content on this site, including text, graphics, logos, images, and software, is our property or that of our licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Third-party links and services

Our site may include content or links from third parties. We are not responsible for examining or evaluating the content of third-party materials or websites, and we are not liable for any harm or damages related to your dealings with third parties.

Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or any products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold harmless My Store and our affiliates, officers, employees, and suppliers from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms & Conditions or your violation of any law or the rights of a third party.

Privacy

Your submission of personal information through the store is governed by our privacy policy.

Changes to these terms

We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates to this page. It is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.

Governing law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan, and any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Contact us

Questions about these Terms & Conditions should be sent to us through our contact page.